Technical Sales Specialist-Metrology (2600) Massachusetts

Our primary business focus is the Semiconductor tool market. We provide technology differentiated contamination standards and systems to defect inspection equipment manufacturers, as well as vaporization and filtration products to CVD/ALD process tool manufacturers. We have a secondary focus on pharmaceutical inhalation test products and is the industry leader in providing the core measurement for DPI/MDI characterization applications.  

The Technical Sales Specialist – Metrology will be a core member of the North America sales account team, responsible for existing and new revenue generation of the Company’s Semiconductor Metrology Equipment and Metrology Services. Metrology and Inspection equipment is used in the manufacturing of integrated circuits. The Particle Deposition Systems and Services play a key role in providing wafer and mask/reticle standards with known particle sizes, number of particles, and position on the substrates to be inspected. These standards are used by metrology defect inspection tool manufacturers during the development of next generation tools, as well as by end customers for tool qualification and process verification. We supply both the deposition systems and defect standards. These products incorporate a high degree of aerosol science dealing with particle generation, size selection, and deposition physics. This role will translate customer needs into technical specifications for manufacturing as well as custom product development. 

We have experienced significant growth in this business, and this position will play a key role in further expanding our customer and application base. We are looking for a dynamic, results-driven professional to accelerate our growth in this market space. The Technical Sales Specialist – Metrology will be responsible for efficiently communicating customer expectations (VOC Voice of Customer) and technical requirements to the metrology business staff (engineering, marketing, and sales). This role is required to establish and maintain relationships with industry influencers and key strategic partners. We are seeking a person with solid technical capabilities, experience in interfacing with customers, a passion for results, and a desire to become a leading sales professional within our growing sales organization.

ESSENTIAL JOB FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Business Goals and Strategies

  • Develop new objectives, strategies, tactics, and plans driving growth
  • Collaborative team-oriented approach, aligning customer needs with our capabilities
  • Develop and revise equipment and services sales proposals and quotations
  • Understand customer needs/technical requirements and provide critical input throughout the sales process from prospecting/account development to shipment
  • Direct sales forecast activities and achieve performance goals accordingly
  • Prepare periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion
  • Review and analyze sales performances against programs, quotes, and plans to determine effectiveness
  • Monitor competitor products, sales, and marketing activities
  • Identify and promote strategic alliances with key customers, both OEM and end-users
  • Establish and maintain an excellent corporate image
  • Grow the bottom line metrology revenue for the region

Key Tasks and Responsibilities

  • ​​​​​Work with customers to understand their application – develop, communicate, and quote technical specifications meeting the customer’s need, via a consultative selling process
  • A strong ability to develop and execute strategic business engagement – comprehend and convey technical and end-customer product requirements
  • Forecast and achieve sales goals
  • Develop long-term relationships with key accounts
  • Develop and execute territory business plans with sales and marketing
  • Review quotes and orders for accuracy and completeness

QUALIFICATIONS

Education

  • Bachelor’s degree in Science, Engineering, or related field required
  • MBA or advanced technical degree preferred

Experience

  • Minimum of 3 years interfacing with industrial customers required
  • Strong technical background in aerosol science, physics, or mechanical engineering required
  • Strong Semiconductor equipment and process knowledge a plus
  • CRM knowledge with SalesForce experience a plus

KNOWLEDGE

  • High level of integrity and inquisitive in nature
  • Strong communication, presentation, and negotiation skill set
  • Entrepreneurial and results-driven professional with strong business management skills
  • Continuous learner driven to succeed and achieve significant results
  • Effectively communicate with all levels of the organization
  • Partner effectively with other teams within the organization
  • Excellent interpersonal, organizational, and verbal/written communication skills 

We have implemented a Hybrid work arrangement which is a flexible approach that allows employees to split their time between working in the office and working from home. 

*Travels up to 60% to meet with customers, channel partners, attend conferences, trade shows etc.  Periodic international travel required.                                                                                                                                     

*Valid driver’s license and proof of auto insurance required

All offers of employment in the U.S., where legally permitted, are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine + 14 days) to pass the pre-employment requirements. Individuals with medical issues or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption / reasonable accommodation from the vaccine requirement.