Field Service Engineer (2289) California Bay Area

Education Required:

Bachelor of Science Degree in Electronics or Engineering (or equivalent work experience)

Skills Required:

Candidates should have a solid background in electronics, RF theory, mechanical engineering, vacuum technology and basic knowledge of plasma processing equipment.

  • Demonstrated ability to troubleshoot and diagnose RF, Pneumatic, Vacuum, Electronic (AC and DC), PLC, DeviceNet and Computer issues to the component level.
  • Must have working knowledge of MS DOS, Win311, WinNT, Win XP, WinVista as well as MS Office products.
  • Excellent communication and customer interfacing skills.
  • Good organizational skills.
  • An adaptable approach to working hours, locations and conditions.
  • A flexible approach to work responsibilities, enabling both independent and team working.
  • Ability to work alone or unsupervised for extended period of time, often in difficult conditions.
  • A systematic and logical approach to problem solving.
  • Must be able to travel extensively (up to 3 weeks or more per month) to support the customer base as required.

Job Duties/Responsibilities:

  • To provide service support to customers encompassing system commissioning, system breakdown repairs and preventative maintenance support.
  • To generate a close working relationship with the customers to enable the company to sell its product portfolio.
  • Provision of feedback enabling the pro-active identification of product and business process improvements.
  • Timely completion of all field reports.
  • Other duties as required.

Experience Profile:

  • 5 years experience as a Field Service Engineer within the semiconductor field or other capital equipment arena

Essential Job Functions:

Must physically be able to:

  • Must be able to travel 80-90% to support the customer base as required.
  • Lift 50 lbs over head occasionally
  • Lifting 50 lbs frequently
  • Bend from the waist
  • Lift items over head safely
  • Work on hands and knees or on their back while servicing equipment
  • Be able to bend and twist to gain access to service the equipment
  • Read and interpret schematics
  • Read and interpret signs, placards and manuals
  • View the full color spectrum
  • Be able to work standing at the system in up to 2 hour intervals
  • Be able to perform a system chamber clean which requires the following
  • Remove all chamber components such as turbo pump, source parts, and electrode
  • Perform a chamber clean with the use of scotchbrite to scrub the chamber walls
  • Reassemble the cleaned chamber parts and achieve an acceptable chamber LUR

Must be able to:

  • Work autonomously
  • Work in a product wafer fab clean room environment